FREQUENTLY ASKED QUESTIONS

You can book your ride with us by clicking the “Book Now” button on our homepage or in the main navigation bar. From there, you can submit your booking request instantly.

Prefer a personal touch? Feel free to email us or give us a call.

Join the luxe list, sign up with your email to receive exclusive early access to bookings and enjoy a 15% welcome discount on your first ride.

At Pink Diamond Luxe Transport, we value transparency and exceptional service.

Our standard rates for hourly chauffeur services begin at $325 for a 3-hour minimum or $745 for an 8-hour booking, with each additional hour billed at $85.

Rates may vary based on location, occasion, and customization.

Airport transfer (drop-offs) and One-Ways are $175, which includes up to 40 miles. For any distance beyond 40 miles, a rate of $1.65 per mile applies.

Our exclusive hourly rental for photography and media use starts at $100 for a 1 hour booking, with each additional half-hour billed at $65.

• A 15-minute grace period is granted upon our arrival at the scheduled booking time. After this period, the driver reserves the right to depart, and the booking may be considered a no-show.

• For hourly services, a 15-minute grace period is provided at the end of your selected booking time. After this, an additional hourly charge will be applied.

At this time, our airport transfers are available for drop-offs only. We offer this service to the three major airports in the DC area: Dulles International (IAD), Reagan National (DCA), and Baltimore/Washington International (BWI).

For photography, film, or other creative projects featuring our vehicle, please reach out to us by phone or email to arrange your booking.

We have operational authority in:

DC: Washington

VA: Alexandria, Falls Church, Arlington County, Fairfax County, Loudoun County and Prince William County.

MD: Montgomery County and Prince George’s County

Yes, you can cancel your booking up to 48 hours before your scheduled ride. Simply contact our customer service team, and we'll assist you.

Please note that failure to cancel within this timeframe will result in the retention of your deposit.

Our fleet includes a luxury Chevy Suburban SUV that can accommodate up to 6 people.

Please note that our vehicles are Pink.

No smoking or animals inside the vehicle.

A deposit equal to 25% of the value of the selected service is required at the time of booking.

Full payment must be received prior to the start of service in order to proceed with your scheduled booking.

Any damage or cleanup will incur additional charges.

The driver reserves the right to end the ride if their safety is compromised.

At Pink Diamond Luxe Transport, we strive to provide the highest level of service for every ride. Our professional drivers are dedicated to ensuring your comfort and safety, and while gratuities are not required, they are always greatly appreciated as a reflection of their exceptional service. Your support helps us continue to deliver a premium experience for all of our valued clients.